OnBuddy.ai — Terms of Use
Last updated: May 13, 2026
These “Terms” govern your access to and use of the OnBuddy.ai website (https://onbuddy.ai), the OnBuddy applications listed on the Microsoft Teams Store / Microsoft AppSource and the Slack App Directory, and all related applications and services (collectively, the “Services”). By accessing, installing, or using the Services, you (“You” or “Your”) agree to be bound by these Terms, including our cookie policy and our Privacy Policy.
If you use OnBuddy via Microsoft Teams, your use is additionally subject to your organization’s Microsoft 365 agreement and the Microsoft Services Agreement. In the event of any conflict between these Terms and your Microsoft agreements solely with respect to the Microsoft Teams platform itself, your Microsoft agreements govern the platform.
Definitions
“OnBuddy,” “we,” “us,” or “our” means ProteusAI Limited, the provider of the Services.
“Services” means the website, software, content that we provide, or otherwise make available through the Services.
“Account” means a user account you create to access certain features of the Services.
“Third-Party Content” means content or software owned or controlled by third parties integrated with Slack, Teams, or HRS systems.
“User Content” means any content you or your organization submit to, upload to, generate within, or send through the Services, including bot prompts and messages, uploaded documents, approved knowledge links, configuration data, and feedback.
“Customer” or “Organization” means the legal entity (such as your employer) that subscribes to the Services and authorizes you to use them as an Authorized User.
“Authorized User” means an individual authorized by a Customer to access and use the Services on the Customer’s behalf.
Acceptance of Terms
By using the Services, you agree to comply with and be legally bound by these Terms, including our updates we post.
If you are accessing the Services on behalf of your employer or another entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” and “your” will refer to that entity.
Eligibility
The Services are intended for workplace and business use. You must be at least 18 years old (or the age of majority in your jurisdiction) to register an Account and accept these Terms. We do not knowingly permit individuals under the minimum age set out in our Privacy Policy to use the Services. By registering, you represent and warrant that you meet the age requirement and that the information you provide is accurate and complete.
Account Registration & Security
Registration. To access certain features, you must create an Account and provide accurate, complete, and up-to-date information.
Suspension. You are responsible for maintaining the confidentiality of your username and password. You agree to notify us immediately of any unauthorized use of your Account.
We reserve the right to suspend or terminate any Account that we believe is in breach of these Terms or for security reasons.
Microsoft Teams App
Installation & Administrator Authorization. Only an authorized Microsoft 365 administrator (or a user with appropriate permissions) may connect the OnBuddy app to a Microsoft Teams tenant. By connecting OnBuddy to your tenant, you represent and warrant that you have the authority to do so on behalf of your organization and to bind it to these Terms.
Bot Functionality. The OnBuddy bot allows authenticated users to ask onboarding questions, view assigned tasks, receive proactive notifications, and run the declared commands (help, my tasks, status). The bot is installable in personal, team, and group chat scopes.
Data Access. When you message the OnBuddy bot, the bot receives the message content and limited identity information (such as your Microsoft Entra ID object identifier and work email) through the Microsoft Bot Framework. We process this data as described in our Privacy Policy. The bot does not read messages in channels or chats unless it is mentioned (@OnBuddy) or sent a direct message.
Uninstallation. You may uninstall the OnBuddy app from Microsoft Teams at any time using standard Teams controls. When you uninstall, OnBuddy automatically deletes the conversation references associated with your Teams account. Administrators can fully disconnect the integration from the OnBuddy settings page, which deletes the stored OAuth tokens and ends the connection between your tenant and the Services.
Microsoft Platform Compliance. Your use of OnBuddy in Microsoft Teams must comply with the Microsoft Services Agreement, the Microsoft Teams Use Policy, and any usage limits or technical constraints imposed by Microsoft. We may modify or discontinue features in response to changes in the Microsoft Teams platform.
Acceptable Use of the Bot. You agree not to use the OnBuddy bot to: (a) send unlawful, harassing, defamatory, or infringing content; (b) attempt to extract, reverse-engineer, or manipulate the underlying AI models; (c) submit personal data of others without a lawful basis; (d) probe, scan, or test the vulnerability of the bot or its infrastructure; or (e) use the bot in any manner that violates Microsoft’s policies for the Teams platform.
AI-Generated Content
How it works. OnBuddy generates responses using third-party large language models (currently provided by OpenAI). Responses are produced from the messages you send to the bot together with knowledge sources your organization has approved (documents, links).
No warranty of accuracy. AI-generated content may be inaccurate, incomplete, or out of date. You should not rely on responses for legal, medical, financial, or other professional advice, and you remain responsible for independently verifying any information before acting on it.
Ownership of outputs. Subject to your compliance with these Terms and any applicable third-party AI provider terms, OnBuddy does not claim ownership of AI responses delivered to you, and you may use them for your internal business purposes. We do not represent that AI outputs are unique to you.
No model training on your data. Your message content and your organization’s knowledge base are not used to train, retrain, or fine-tune any general-purpose AI model.
Acceptable Use
You agree not to use the Services, and not to permit any Authorized User or third party to use the Services, to:
- Violate any applicable law, regulation, court order, or third-party right (including privacy and intellectual property rights);
- Upload, transmit, or generate content that is unlawful, harmful, threatening, harassing, defamatory, hateful, sexually explicit, or that depicts or promotes violence or the exploitation of minors;
- Send spam, unsolicited bulk communications, or other forms of duplicative or unauthorized messaging;
- Introduce viruses, worms, Trojan horses, ransomware, or any other malicious code, or otherwise attempt to disrupt or impair the Services;
- Probe, scan, penetration-test, or otherwise attempt to assess the vulnerability of the Services or circumvent any security or authentication measure, except pursuant to a written authorization from us;
- Impose an unreasonable or disproportionately large load on the Services, including by automated scraping, denial-of-service activity, or excessive API usage beyond documented limits;
- Use the Services or any AI output to develop, train, or improve a competing product or large-language model, or to engage in benchmarking without our prior written consent;
- Misrepresent the source, origin, or attribution of any content, or use the Services to generate content that impersonates another person without consent;
- Process Special Category Data (such as health, biometric, or financial account information) through the Services without our prior written agreement and an appropriate lawful basis.
We may investigate suspected violations and may suspend or terminate access where we reasonably determine that a violation has occurred. Where the Services are accessed via Microsoft Teams, you must also comply with Microsoft’s Acceptable Use Policy and Code of Conduct for Microsoft online services.
Licenses & Restrictions
License Grant. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.
Restrictions. You shall not, nor permit others to:
- Copy, modify, or create derivative works of any portion of the Services
- Reverse engineer, decompile, or disassemble any portion of the Services
- Rent, lease, sublicense, transfer, or distribute the Services
- Use the Services to develop a competing product or service
- Remove or obscure any proprietary notices
User Content & Feedback
Ownership. You retain all rights to your User Content. By uploading or submitting User Content, you grant OnBuddy a worldwide, royalty-free, non-exclusive license to host, use, reproduce, modify, and display your User Content in connection with operating and providing the Services.
Responsibility. You are solely responsible for the legality, reliability, and appropriateness of all your User Content.
Feedback. Any suggestions, feedback, or ideas you provide regarding the Services shall be non-confidential and shall become the sole property of OnBuddy without obligation.
Third-Party Integrations
The Services may integrate with third-party software, including but not limited to Microsoft Teams and Microsoft 365 (operated by Microsoft Corporation), Slack (operated by Slack Technologies, LLC), and human resources platforms. Your use of such integrations is governed by those third parties' terms and privacy policies, in addition to these Terms. We are not responsible or liable for the availability, accuracy, content, or practices of any Third-Party Content, nor for any outages, errors, or changes made to third-party platforms that affect the OnBuddy Services.
Fees & Payment
Subscription Plans. Certain features require payment of fees according to our subscription plans. You agree to pay all applicable fees in accordance with the billing terms in effect.
Renewal & Cancellation. Subscriptions automatically renew unless you cancel prior to the end of the current term. Refunds are granted only as expressly set forth in our Refund Policy or as required by applicable law.
Taxes. Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, except for taxes based on our net income. You are responsible for payment of all such taxes.
Microsoft AppSource purchases. If you obtained the Services through the Microsoft Commercial Marketplace / AppSource, payment, billing, and refund matters are also governed by your agreement with Microsoft.
Confidentiality
Each party agrees to keep confidential all non-public information disclosed by the other party that is identified as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure (“Confidential Information”), and not to use such Confidential Information except to exercise its rights and perform its obligations under these Terms. Each party will protect the other’s Confidential Information using at least the same degree of care it uses to protect its own confidential information, and in no event less than a reasonable standard of care. Confidential Information does not include information that is or becomes publicly available without breach of these Terms, was lawfully known prior to disclosure, is independently developed without use of the other party’s Confidential Information, or is required to be disclosed by law (with prompt notice where legally permitted).
Intellectual Property
All intellectual property rights in the Services, including software, designs, text, graphics, and “look and feel” are owned by OnBuddy or its licensors. No rights are granted to you other than as expressly set forth in these Terms.
Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, ONBUDDY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU TO ONBUDDY IN THE SIX (6) MONTHS PRIOR TO THE CLAIM.
Indemnification
You agree to indemnify and hold harmless OnBuddy and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:
- Your breach of these Terms
- Your User Content or use of the Services
- Your violation of any applicable law or regulation
Termination
By You. You may terminate your Account at any time by following the account deletion procedures in our Help Center.
By OnBuddy. We may suspend or terminate your access for breach of these Terms or for any other reason. Notice will be provided where required by law.
Data Export & Deletion. For a period of thirty (30) days following termination, the Customer may request an export of its User Content in a commonly used machine-readable format. After this period, we will delete or anonymize Customer Data in accordance with the “Data Retention” section of our Privacy Policy, except where retention is required by law or for the establishment, exercise, or defense of legal claims. For the OnBuddy Microsoft Teams app, uninstalling the app or disconnecting the Teams integration will additionally trigger deletion of the related conversation references and OAuth tokens as described in the Privacy Policy.
Effect. Upon termination, your right to use the Services immediately ceases. The sections of these Terms that by their nature should survive termination — including Intellectual Property, Warranty Disclaimer, Limitation of Liability, Indemnification, Confidentiality, Governing Law & Dispute Resolution, Export Control & Sanctions, and any accrued payment obligations — will continue in effect.
Governing Law & Dispute Resolution
These Terms and any disputes arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of or within the Federal Republic of Nigeria, and you consent to the jurisdiction of those courts.
Export Control & Sanctions
The Services may be subject to export control, sanctions, and import laws of Nigeria, the United States, the European Union, the United Kingdom, and other jurisdictions. You represent and warrant that: (a) you are not located in, or a resident or national of, any country subject to a comprehensive embargo by the United States or other relevant authority; (b) you are not on any restricted-party list maintained by such authorities (including the U.S. Treasury Department’s OFAC Specially Designated Nationals List, the U.S. Department of Commerce’s Denied Persons List, or the EU Consolidated List); and (c) you will not access or use the Services in violation of any applicable export, re-export, or sanctions laws. We may suspend or terminate access if we determine in good faith that continued provision of the Services would violate such laws.
Copyright Complaints
We respect the intellectual property rights of others. If you believe that material accessible on or through the Services infringes your copyright, you may submit a notice (including the elements required under the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(3), where applicable) to hello@onbuddy.ai. We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers in appropriate circumstances.
General Provisions
Entire Agreement. These Terms, together with our Privacy Policy and any order form, subscription terms, or written agreement signed by both parties, constitute the entire agreement between you and OnBuddy regarding the Services and supersede all prior or contemporaneous communications and proposals on the subject.
Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.
Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of our assets. Any assignment in violation of this section is void.
Notices. Notices to you may be provided by email, in-app message, or posting on the website. Notices to us must be sent to hello@onbuddy.ai with a copy to our registered office.
Force Majeure. Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, government actions, pandemics, or failures of third-party providers or platforms.
Independent Contractors. The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship.
Third-Party Beneficiaries. Except as expressly set forth, these Terms do not confer any rights on any third party.
Headings. Section headings are for convenience only and have no legal effect.
Changes to Terms
We may update these Terms from time to time. We will post the revised Terms on this page with an updated “Last updated” date. Continued use of the Services after changes signifies your acceptance of the new Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
ProteusAI Limited
Email: hello@onbuddy.ai
Thank you for choosing OnBuddy.ai. We look forward to simplifying and enriching your onboarding experience!